Over the years car salesmen have gotten a bad rap! Is this justified? Well I can tell you from being in the automotive repair business and seeing what the car sales industry is like, this "rap" is well justified.

For instance, at one Chevy dealer where I provided my service a customer had brought in his Yukon (this was a few years ago so I do not remember the make for certain, the vehicle had double rears doors) to have some work done to it in the service department. The vehicle was having one of the rear windows replaced.

The technician damaged the paint while replacing the window Charlotte Olympia sale. They asked me to repair the door, meanwhile I did not know that they had not informed the customer that the vehicle's paint had been damaged and they were repairing it.

This is a particularly bad situation because if the ... Read more »